FREQUENTLY ASKED QUESTIONS & CUSTOMER SERVICE

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Please use this form if you have a question not answered below, or if you need to report a problem or request a refund.

NAPREVA PRODUCT INFORMATION
NAPREVA K9 PRODUCT INFORMATION

CBD is definitely safe for dogs and it works much the same way that it does in humans.  All animals have what’s called an endocannabinoid systems that actually produces its own cannabinoids and cannabinoid receptors.  Giving CBD to your pet merely enhances their bodies’ own natural functions.

Napreva K9 is made from the same organic plant terpenes and industrial hemp CBD isolate so you can be sure you’re giving your best friend a product that’s fit for human consumption.

The short answer is no. 

Napreva K9 contains a CBD isolate that has the lowest possible trace amounts of THC, the component of hemp that causes intoxication and drowsiness.  Indeed, CBD isolates contain less THC than either broad spectrum or full spectrum CBD extracts. 

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Because laws vary widely from country to country, today, Napreva is only shipped in the 50 United States.

We do not ship internationally, or to United States territories and protectorates.  There may also be restrictions on shipping to military overseas addresses, so we do not presently serve FPO, APO and other military addresses.

You can enter any shipping address you like, as long as it’s in the 50 United States. Please be sure to check to ensure that the state where you plan to send Napreva has no restrictions on CBD products.

See Is CBD legal?

We strongly encourage people to try our free sample size before making a purchase if they’re uncertain about buying our full-size products.

You can get your free sample by simply filling out a quick survey and paying for shipping. When you’ve finished your sample, complete a short survey to tell us about your experience and we will refund your shipping. You’ll also earn a reward good toward your purchase of any full-sized product.

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Because our samples are free, we only refund purchases if:

  • The product arrives damaged and you don’t want a replacement
  • You bought a full-sized product and you’re just not satisfied

To make refunds as simple as possible for our customers, we don’t make you take pictures to prove damage or send unused product back to us at your expense.

For that reason, we will only fully refund one purchase to minimize the possibility of abuse. Thank you for understanding.